Our Return Policy
We want you to be happy with your Walker Edison purchase and offer a 30-day return policy on most orders. Returns will be accepted within 30 days of delivery, in their original packaging. Assembled and final sales items cannot be returned.
We charge a return shipping fee equal to 10% of what you paid for the product(s). As soon as the returned product(s) are received back to our warehouse in good condition, a refund will be issue to your original form of payment.
Our warehouses make every effort to ship your order as quickly as possible. Order cancellations must be received the same day the order is placed. If an order has already shipped, we will work with the carrier to have it sent back to us, if possible. Please note a 25% restocking fee may apply for orders cancelled due to buyer’s remorse. Orders canceled after they have been delivered will be subject to our standard return policy. If you need to cancel your order, please email email@example.com.
We offer a 30-day warranty against manufacturer defect, damaged and/or missing parts. If there are any issues with your product during this time, please reach out to our Customer Service team by emailing us at firstname.lastname@example.org. Please be sure to include your original order number so we can help you as quickly as possible.
We currently ship to the Continental United States and do not currently ship to Hawaii and Alaska or PO Boxes and are not currently able to offer rush shipping
It can take 24-48 hours for a tracking number to update once it has been created. Once your ships, you will receive an email with your tracking number. You will also receive regular updates as your order makes it way to your home.
If you have any questions about the tracking details you receive, please reach out to our Customer Service team at email@example.com. We are here to help!
Additional Questions About Your Order?
Our Customer Service Team is happy to assist you with any issues you may have. You can reach us at firstname.lastname@example.org and by phone, Monday through Friday from 8-5.