FAQ's

What if the product arrives damaged?
    Contact our Customer Service Team via email at service@walkeredison.com

    Where do you ship?

    We currently ship only to the continental United States.

    Unfortunately we are unable to ship orders internationally, to Alaska, and Hawaii. Please check back with us as we are working on making a possibility soon!

    What if I have an issue during assembly?

      For additional help assembling a product, or for any other customer support issue, please contact us at service@walkeredison.com

       

      What is your return policy?

        Please refer to our Return Policy


        How long does it take to ship?

          We work hard to ship your order out as soon as possible. Due to COVID-19, we are currently experiencing some shipping delays, so please allow up to 10 business days for your order to be processed and shipped. Your furniture could take up to 25 business days to arrive at your home after purchasing. We appreciate your patience during this trying time! 


          Can I get rush shipping?

          Because we offer free shipping on all of our furniture, we don't offer any overnight or rush shipping.


          My tracking number isn't working? What do I do?

            Please allow 24 hours for the mail system to scan your package and update the tracking.

            My product came without hardware, what do I do?
              Contact our Customer Service Team via email at service@walkeredison.com
               
              My box was missing the assembly instructions, what do I do?
                Contact our Customer Service Team via email at service@walkeredison.com