FAQs

If you need help with a damaged item please contact our Customer Service Team via email at support@walkeredisonshop.com.

We currently ship only to the continental United States.

Unfortunately we are unable to ship orders internationally, to Alaska, and Hawaii. Please check back with us as we are working on making this a possibility soon!

For additional help assembling a product, or for any other customer support issue, please contact us at service@walkeredison.com.

Please refer to our Return Policy.

Your order should ship within 2 business days. If you do not receive a tracking notification email within 2 business days, please reach out to us at support@walkeredisonshop.com.

We do not offer overnight or rush shipping at this time. 

Please allow 24 hours for your tracking number to show movement after it has been sent to you. During high shipping seasons, it may take up to 3 business days for your tracking number to be updated by the carrier. 

Contact our Customer Service Team via email at service@walkeredison.com.

Please click here to view some of our top requested assembly guides. If the guide you are looking for is not found on this please reach out to Customer Service Team via email at service@walkeredison.com so we can send one to you right away! 

Our warehouse team is very quick at processing orders. For that reason we are unable to honor specific ship dates nor can we hold a package for later delivery. You may be able to work with the carrier directly in order to place a vacation hold on the package.